Shipping policy
Shipping Policy
1. Order Processing Times
All orders are processed within 2–4 business days (Monday–Friday, excluding holidays) after your order is placed.
Orders placed on weekends or holidays will begin processing the next business day.
Processing times may be slightly longer during peak seasons, sales events, or supplier delays — but we’ll always do our best to keep you informed if there are extended waits.
2. Domestic Shipping (U.S.)
We currently ship domestically within the United States for free. Customers can expect to receive their package anywhere from 8-15 business days.
Delivery timelines are estimates and begin after the order has been processed.
3. International Shipping
We offer international shipping to the selected country stated in the product page.
Delivery times and shipping fees vary by destination. Standard international shipping can take anywhere from 8-15 business days for product delivery.
4. Order Tracking
Once your order ships, you will receive a shipping confirmation email containing:
-
The carrier name
-
A tracking number and link
-
Estimated delivery date
You can track your order at any time using the tracking link. If you need support tracking your package, contact us — we’ll be happy to help.
5. Refunds, Returns & Exchanges
Shipping policies are connected to our refund/returns policy.
Please review our Refunds & Returns Policy stated on the store interface.
If an item arrives damaged, defective, or incorrect, follow the instructions in that policy to request a replacement, exchange, or refund. Return shipping fees may apply.
8. Contact Us
If you have questions about your shipping, delivery times, tracking, or anything else, we’re here to help:
📧 Email: mygraciousgift.com